They owe me alot in rewards and act like its no big deal. They acted like I was bothering them smh you do the math 5 months of nothing with the amounts I stated. I've called several times and spoken to the players club as well as a manager. So 5 months without anything and no one is doing anything to fix it. ![]() When I was receiving my rewards it was $175 A DAY in free money and $75 gift cards. I met with a manager who told me he has no idea why I'm not receiving anything because based on my activity I definitely should be. I've spoken to the players club and yet still nothing has been done. I haven't received $1 in free money, no offers at all. I'm being ripped off for my points and offers. ![]() After taking a few months off and returning to see the new Ballys I'm very disappointed. ![]() No security, waiting hours for a drink, cleanliness not its best and the pay outs are an all time low. The past year everything has gone downhill. I've actually been a customer for over 20 years, I've always loved this place.
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